Aug 5 2008 LDP Business
Mr Gelardi claimed that the cost of getting all the gifts to couples was £1m less than the refund charge, but HSBC had refused to cooperate, he said.
“HSBC now have it within their power to minimise the pain caused to 2,000 couples (and, probably, 100,000 of their guests) and ensure that no Wrapit customer loses any money – and, as things stand, they will not take it.
“The only thing that will get them to change their minds is public pressure,” he added.
KPMG will now attempt to reconcile customer claims with the group’s stock, although there are likely to be lengthy delays in getting gifts to newlyweds.
Wrapit was co-founded by former fashion journalist Pepita Diamand in 2000 to allow couples to compile their lists, with guests able to buy items online through the website.