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Wedding gifts firm crashes
Aug 5 2008 LDP Business
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The firm buys and delivers the items, with an aim to deliver them within eight to 12 weeks of the list being closed.
But customers of the online wedding present firm have already faced big delays in receiving their gifts, with some couples claiming to have waited for six months or more.
One disgruntled couple set up a Facebook site attacking Wrapit - called “Wrapit’s wedding list service - worst customer service ever?” - after delays to their gifts.
Wrapit has around 100 staff. As well as its central warehouse, the firm has showrooms in London West End and Wandsworth, Aberdeen, Beaconsfield, Belfast, Birmingham, Bristol, Canterbury, Darlington, Glasgow, Harrogate, Manchester, Newbury, Newcastle and Norwich.
KPMG said customers who believe they may be owed money should call 0844 770 1301.
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