Taxi and private hire businesses face a narrower, more specialist insurance market than most trades, and getting matched with the right broker can make a real difference to both price and cover. Whether running a handful of private hire vehicles or a full public hire fleet, here are seven specialist brokers worth having on the radar.
1. Acorn Insurance
Acorn Insurance has been arranging taxi cover since 1982 and has built one of the largest dedicated taxi insurance books in the UK, covering public hire, private hire and fleet policies from three vehicles upwards. The broker is known for working with drivers who have previous claims or convictions, alongside standard risks, and runs a 24-hour claims line for operators who can’t afford downtime.
2. Delivery Insured
Delivery Insured focuses on courier and taxi fleets running five or more vehicles, working with insurers including Aviva, AXA and Allianz to arrange tailored cover for passenger transport and delivery operators. Founded by industry veteran Grant Watts, whose career spans over 30 years in fleet insurance, the broker takes a specialist approach rather than treating taxi fleets as a generic commercial risk.
3. Patons Insurance
An independent, family-owned broker established in 1972, Patons Insurance has built its reputation specifically around taxi insurance, offering fleet cover for taxi bases ranging from two to over 2,500 vehicles. Its fleet specialists use CCTV and telematics data to inform risk management advice, which can be particularly useful for larger public hire operations looking to bring claims costs down over time.
4. C&C Insurance Brokers
With offices across Manchester, Bristol, Leeds and Scotland, C&C Insurance Brokers has specialised in transport, haulage and fleet cover for over 40 of its 50 years in business. The broker’s scale gives it strong buying power with insurers, and its in-house claims team can take the lead on disputes, which matters for taxi operators who don’t have time to chase a claim themselves.
5. Laurie Ross
Based in Glasgow, Laurie Ross arranges fleet cover across haulage, courier and taxi vehicles, including specific chauffeur fleet policies for operators carrying passengers in higher-value cars under corporate contracts. The broker positions itself as a community-focused insurer, working closely with public and private hire operators across Scotland to build risk management plans alongside standard cover.
6. Brown & Brown
Brown & Brown‘s specialist team arranges taxi fleet insurance for both private and public hire vehicles, including mixed fleets of cars and minibuses, with additional options such as motor legal insurance and breakdown cover. Its broad panel of insurers gives operators a reasonable spread of options to compare, particularly useful for fleets with a mix of vehicle types under one policy.
7. Performance Direct
A Chartered Insurance Broker, a status held by only around 5% of UK broking firms, Performance Direct has been a member of the British Insurance Brokers’ Association since 2007. The family-run business has a 40-year history insuring sole traders and small taxi businesses across the UK, making it a solid option for independent operators who want the reassurance of chartered status behind their policy.
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